Learn how to cancel your subscription, change its delivery frequency, or update the product and shipping address for future orders.

<p>Keep your subscription up to date by changing how often you receive your products, updating the product or shipping address, or canceling future deliveries.</p><h2 id="how-to-cancel-your-subscription">How to cancel your subscription</h2><ol><li>Sign in to your customer account.</li><li>Open your subscription management page.</li><li>Select the subscription you want to cancel.</li><li>Choose <strong>Cancel subscription</strong> and follow the prompts to confirm.</li></ol><p>Cancel before your next order is processed to prevent the upcoming shipment. If you don&apos;t see an option to cancel, use our contact form or email info@looseleafteamarket.com and include your order number and the email address on your account.</p><h2 id="how-to-change-your-subscription-frequency">How to change your subscription frequency</h2><ol><li>Sign in to your customer account.</li><li>Open your subscription management page and select the subscription you want to update.</li><li>Choose the new delivery frequency.</li><li>Save your changes and check the next scheduled order date.</li></ol><p>Customize your delivery frequency to suit your needs. Make changes before your next order is processed so they apply to the upcoming delivery cycle.</p><h2 id="how-to-update-the-product-or-address-on-your-subscription">How to update the product or address on your subscription</h2><ol><li>Sign in to your customer account.</li><li>Open your subscription management page and select the subscription you want to update.</li><li>To change the product, choose <strong>Edit product</strong> and select any product available for subscription.</li><li>To change the shipping address, choose <strong>Edit shipping address</strong> and enter the new details.</li><li>Save your changes and confirm that the updated product or address appears on the subscription.</li></ol><p>Update your subscription before your next order is processed. If the product or address can&apos;t be changed from your account, use our contact form before the next billing or shipping date.</p>

Managing your subscription

Loose Leaf Tea Market Help Center

Subscriptions

Are all the teas available at Loose Leaf Tea Market really loose leaf?

Can I brew the tea leaves more than once?

Can I drink the tea over ice, or does it have to be hot?

How long does loose leaf tea stay fresh?

How do I store my loose leaf tea?

Are your teas organic, and where do you get your ingredients?

Can you drink your tea during pregnancy or when on medication?

How long does it take for it to work, and when will I see results?

Can you combine the different teas rather than drinking them separately?

My loose leaf tea doesn’t look like the picture on your website. Why is that?

How can I sign up to have my tea automatically delivered each month?

Using the Cortisol Line: Daytime, Evening, and Sleep

Can I drink more than one tea at a time?

How long should I try a tea before switching?

Tea FAQ

What is your shipping policy?

What is the Delivery Guarantee?

Can I return or exchange my item?

What if I don’t like the taste of the tea?

What if my package is lost, damaged, or marked delivered?

How to Change or Cancel Your Order

Where is my order?

What should I do if an item is missing or I received the wrong item?

How Do I Know If My Order Shipped?

Shipping & Returns FAQ

Which Tea Is Right for You?

Getting Started With Loose Leaf Tea

How to Brew Your Loose Leaf Tea

How to Build a Daily Tea Routine

Caffeine, Taste, and What to Expect From Our Teas

How can I speak with your team?

Getting Started

Why Isn't My Discount Code Working?

Can I Apply a Discount After I Ordered?

Discounts & Promotions

Account and Login Help

Account & Login