Managing your subscriptionUpdated 4 days ago
Keep your subscription up to date by changing how often you receive your products, updating the product or shipping address, or canceling future deliveries.
How to cancel your subscription
- Sign in to your customer account.
- Open your subscription management page.
- Select the subscription you want to cancel.
- Choose Cancel subscription and follow the prompts to confirm.
Cancel before your next order is processed to prevent the upcoming shipment. If you don't see an option to cancel, use our contact form or email [email protected] and include your order number and the email address on your account.
How to change your subscription frequency
- Sign in to your customer account.
- Open your subscription management page and select the subscription you want to update.
- Choose the new delivery frequency.
- Save your changes and check the next scheduled order date.
Customize your delivery frequency to suit your needs. Make changes before your next order is processed so they apply to the upcoming delivery cycle.
How to update the product or address on your subscription
- Sign in to your customer account.
- Open your subscription management page and select the subscription you want to update.
- To change the product, choose Edit product and select any product available for subscription.
- To change the shipping address, choose Edit shipping address and enter the new details.
- Save your changes and confirm that the updated product or address appears on the subscription.
Update your subscription before your next order is processed. If the product or address can't be changed from your account, use our contact form before the next billing or shipping date.