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Loose Leaf Tea Market Help Center logo

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Where is my order?Updated 4 days ago

Most orders ship within 5 days or less. Once your order ships, use the tracking details provided with your order to follow its progress.

Where can I find my tracking information?

Check the shipping confirmation sent for your order. It includes the tracking details you can use to follow your package.

My order has not shipped yet

If it has been more than 5 days and you have not received a shipping update, email [email protected] with your order number and the email address used at checkout. We'll review the status of your order.

My package is delayed or tracking has stopped updating

Email [email protected] with your order number and tracking details. We'll help review the next steps.

If your tracking says delivered but you cannot find your package, see our article about packages marked delivered for the steps to take, including the 4-day waiting period.

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