Loose Leaf Tea Market Help Center

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Shipping & Returns FAQ

Are all the teas available at Loose Leaf Tea Market really loose leaf?

Can I brew the tea leaves more than once?

Can I drink the tea over ice, or does it have to be hot?

How long does loose leaf tea stay fresh?

How do I store my loose leaf tea?

Are your teas organic, and where do you get your ingredients?

Can you drink your tea during pregnancy or when on medication?

How long does it take for it to work, and when will I see results?

Can you combine the different teas rather than drinking them separately?

My loose leaf tea doesn’t look like the picture on your website. Why is that?

How can I sign up to have my tea automatically delivered each month?

Using the Cortisol Line: Daytime, Evening, and Sleep

Can I drink more than one tea at a time?

How long should I try a tea before switching?

Tea FAQ

What is your shipping policy?

What is the Delivery Guarantee?

Can I return or exchange my item?

What if I don’t like the taste of the tea?

What if my package is lost, damaged, or marked delivered?

How to Change or Cancel Your Order

Where is my order?

What should I do if an item is missing or I received the wrong item?

How Do I Know If My Order Shipped?

Which Tea Is Right for You?

Getting Started With Loose Leaf Tea

How to Brew Your Loose Leaf Tea

How to Build a Daily Tea Routine

Caffeine, Taste, and What to Expect From Our Teas

How can I speak with your team?

Getting Started

Why Isn't My Discount Code Working?

Can I Apply a Discount After I Ordered?

Discounts & Promotions

Managing your subscription

Subscriptions

Account and Login Help

Account & Login

What is the Delivery Guarantee?Updated 5 months ago