What should I do if an item is missing or I received the wrong item?Updated 4 days ago

We're sorry your order wasn't complete or didn't contain the item you expected. Email [email protected] with your order number and a description of what is missing or what you received instead.

Missing item

Tell us which item is missing and whether the rest of your order arrived. We'll review the order and help with the next steps.

Wrong item

Tell us what you ordered and what you received. Include a photo if it helps clarify the issue, along with your order number.

We’ll review your order details and follow up with the best resolution.