How to Change or Cancel Your OrderUpdated 4 days ago

Need to change or cancel an order? Use our contact form or email [email protected] as soon as possible. We can help with eligible requests while the order is still open and has not entered fulfillment.

What can I change?

Before fulfillment begins, we can review requests to:

• Add or remove items
• Change the quantity of an item
• Replace an item with another product or variant
• Cancel the entire order

What is the timing window?

Requests must be made while the order is still open and unfulfilled. Contact us immediately after placing your order because fulfillment can begin at any time. Changes and cancellations are not guaranteed until they are confirmed.

What happens after fulfillment starts?

Once an order has been processed, fulfilled, or shipped, we may not be able to change or cancel it. After delivery, review our return options if you need to send an item back.

What information should I provide?

Include your order number, the email address used at checkout, and exactly what you want changed. For an item change, include the product name, variant, and quantity.

For a cancellation, clearly tell us that you want to cancel the order.