How Do I Know If My Order Shipped?Updated 4 days ago

You will receive tracking information when your order ships. You can also use our contact form or email [email protected] with your order number and the email address used at checkout, and we can check the current status.

What do the order statuses mean?

• Unfulfilled: Your order is still being prepared and has not shipped yet.
• Fulfilled or shipped: Your order has left our fulfillment process. Tracking details may be available.
• Delivered: The carrier has marked the package as delivered.

Where can I find tracking?

Check the shipping confirmation email for the carrier and tracking link. If you do not see it, check your spam or promotions folder.

How long does shipping take?

Order preparation typically takes 1 to 5 business days. Standard transit typically takes 3 to 7 business days after shipment.

If tracking has not updated for more than 10 days, or your order is taking longer than expected, use our contact form or email [email protected] with your order number so we can review it.