Find out why a discount code may not apply, including one-code rules, subscription exclusions, eligibility requirements, and post-purchase requests.

<p>If your discount code isn&apos;t applying at checkout, check the details below before placing your order.</p><h2 id="common-reasons-a-code-may-not-work">Common reasons a code may not work</h2><ul><li><strong>Another code is already applied:</strong> only one discount code can be used per order.</li><li><strong>The order includes a subscription:</strong> discount codes may not apply to subscription orders.</li><li><strong>The code has expired:</strong> check the promotion&apos;s expiration date.</li><li><strong>The offer has eligibility requirements:</strong> some promotions apply only to specific products, customers, or order totals.</li><li><strong>The code was entered incorrectly:</strong> copy and paste the code again, making sure there are no extra spaces.</li></ul><h2 id="what-should-i-try">What should I try?</h2><ol><li>Remove any other discount code from your cart.</li><li>Check that the products and order total meet the promotion&apos;s requirements.</li><li>Try entering the code again at checkout.</li><li>Refresh your cart or try a different browser if the code still doesn&apos;t apply.</li></ol><h2 id="can-i-use-a-discount-after-placing-my-order">Can I use a discount after placing my order?</h2><p>For post-purchase discount requests, see <a href="/pages/help-center/apply-discount-after-order">Can I Apply a Discount After I Ordered?</a> for what to include and how we&apos;ll review your request.</p><h2 id="still-need-help">Still need help?</h2><p>Use our contact form or email <a href="mailto:info@looseleafteamarket.com">info@looseleafteamarket.com</a> with your order number, the code you&apos;re trying to use, and a screenshot of the error if possible.</p>

Why Isn't My Discount Code Working?

Forgot to use a discount code? Learn what information to send us and how we review post-purchase discount requests.

<p>If you forgot to enter a discount code before placing your order, contact us as soon as possible. Include your order number and the discount code you wanted to use.</p><h2 id="can-my-discount-be-applied-after-purchase">Can my discount be applied after purchase?</h2><p>We&apos;ll review your request and let you know whether the discount can be applied after purchase. Approval depends on the promotion&apos;s terms and whether your order meets its eligibility requirements.</p><h2 id="what-to-include">What to include</h2><ul><li>Your order number</li><li>The discount code</li><li>A screenshot or details about the promotion, if available</li></ul><p>Contact us through our contact form or email <a href="mailto:info@looseleafteamarket.com">info@looseleafteamarket.com</a>.</p>

Can I Apply a Discount After I Ordered?

Loose Leaf Tea Market Help Center

Discounts & Promotions

Are all the teas available at Loose Leaf Tea Market really loose leaf?

Can I brew the tea leaves more than once?

Can I drink the tea over ice, or does it have to be hot?

How long does loose leaf tea stay fresh?

How do I store my loose leaf tea?

Are your teas organic, and where do you get your ingredients?

Can you drink your tea during pregnancy or when on medication?

How long does it take for it to work, and when will I see results?

Can you combine the different teas rather than drinking them separately?

My loose leaf tea doesn’t look like the picture on your website. Why is that?

How can I sign up to have my tea automatically delivered each month?

Using the Cortisol Line: Daytime, Evening, and Sleep

Can I drink more than one tea at a time?

How long should I try a tea before switching?

Tea FAQ

What is your shipping policy?

What is the Delivery Guarantee?

Can I return or exchange my item?

What if I don’t like the taste of the tea?

What if my package is lost, damaged, or marked delivered?

How to Change or Cancel Your Order

Where is my order?

What should I do if an item is missing or I received the wrong item?

How Do I Know If My Order Shipped?

Shipping & Returns FAQ

Which Tea Is Right for You?

Getting Started With Loose Leaf Tea

How to Brew Your Loose Leaf Tea

How to Build a Daily Tea Routine

Caffeine, Taste, and What to Expect From Our Teas

How can I speak with your team?

Getting Started

Managing your subscription

Subscriptions

Account and Login Help

Account & Login